ASIA
Visit Our
Website at:
http://www.asiapacificevents.com
One Day Intensive
Seminar
THE
JW Marriott
Hotel,
|
COURSE CONTENT Module 1: Managing Change · Managing change – the · Internal and external factors of
change · Recognising and identifying the need to change · Overcoming resistance to change · An appreciation of the various
change models Module 2: The Manager as
Communicator ·The importance of perception ·Communication process ·Channels of communication – verbal and non-verbal ·Problems and barriers to communication ·Listening and feedback skills Module 3: Management and Motivation · Understanding internal (intrinsic)
motivation Ø
Maslow – Hierarchy of Needs Ø
McClelland
– Three Needs Factor Ø
Hertzberg
– Two Factor Theory · Understanding external (extrinsic)
motivation Ø
Vroom
– Expectancy Theory Ø
Ø
Skinner
(et al) – Reinforcement Theory ·The Manager as a Motivator Ø
pressing
the right buttons Ø
practical
ways to motivate employees Ø
setting
goals and targets Ø
clarifying
expectations Ø
verifying
understanding Ø
inspiring
and leading Module 4: Managing Creativity and a
New Approach to Problem Solving ·
What
is creativity? ·
Left
brain/right brain thinking ·
Creative
thinking techniques ·
Behaviours to encourage/discourage ·
Creative
problem solving Module 5: The Manager’s Role in
Conflict Resolution · Defining conflict · Role of conflict · Causes of conflict · Conflict management and resolution Module 6: Leadership, Management,
Empowerment ·
Differences
between leadership and management |
·Autocratic versus participative leadership ·Task versus relation-orientated leadership ·Delegation ·Building blocks of empowerment Module 7: Building and Leading
Dynamic Teams · Benefits of teams · Building and developing dynamic
teams · Leadership and team work · What makes an effective team? · Decision making · Leading meetings · Aleadership primer – Colin Powell |
|
Conducted By Distinguished Speaker: MR. CHRIS FENNEY His
corporate experience has been gained at senior level appointments, including
HR Director, across a range of sectors such as manufacturing, services,
retail and leisure. He has worked extensively with multi-cultural groups and
delivered training programmes in Some of
his clients include Samsung, Panasonic, Gemplus,
Pacific Internet, Translink, British American
Tobacco, Ministry of Defence, Housing Development
Board, CPF Board, Singapore Prison, Singapore Police Force and Land Transport
Authority. His
style is dynamic and interactive, and his enthusiasm is infectious, creating
a relaxed, fun yet highly effectively learning environment. Chris has a Bachelor degree in
Social Science and a Master degree in Management Learning and Development
obtained from the Internationally recognised
Management and Learning Centre at |
REGISTRATION
|
(Registration and Payment by
The above fees includes of lunch/tea-breaks/valuable seminar materials
& certificate Crossed Cheque/Bank
Draft payable to Mailing Address: B-2-9A, Contact Person: Ms. Erna/Ms. Ai Wen/Ms.
Chin Tel:
03-2162 6828 Fax: 03-2162 7828/03-2163 7828 Email: apd@po.jaring.my Website: http://www.asiapacificevents.com Full Name: Dr./Mr./Ms. ____________________________
Position: _________________________ Full Name: Dr./Mr./Ms. ____________________________
Position: _________________________ Full Name: Dr./Mr./Ms. ____________________________
Position: _________________________ Full Name: Dr./Mr./Ms. ____________________________
Position: _________________________ Full Name: Dr./Mr./Ms. ____________________________
Position: _________________________ Company:
_____________________________________________________________________ Address:
_______________________________________________________________________ _______________________________________________________________________________ Tel:
___________________________________
Fax: ___________________________________ Email: _________________________________ Contact Person: __________________________ Cancellations & Transfers: If you are unable to
attend, a substitute candidate(s) is welcome at no extra charge. Please provide
the name and position of the substitute delegate at least 2 days prior to the
seminar. A full refund less 25% administrative charge will be made for
cancellation received in writing 2 weeks prior to the seminar. A 50% refund
will be given for cancellation received 1 week prior to the seminar.
Regrettably, no refund can be made for cancellation 3 days before the
seminar. If registration is confirmed, a 25% administrative charge will be
incurred for non-attendance. The organizer
reserves the right to change speakers/or modify the programme content without
prior notice.
|
|
|
