Accolades
 
Five Essential Steps to Successful Customer Relationship Management
Conducted by:
Dr. Raymond Teo
 MBA (UK), PhD (UWA) Australia
 
 
Did you find this seminar informative? “Yes”.
Mohamad Salim Bin Iskandar - Executive Customer Service
 - Bank Muamalat Malaysia Bhd
 
Did you find this seminar informative? “Yes”.
“Strong facts to back up ideas and strategies”.
Sarina Binti Mohamed Mokhtar – Head, Relationship Management
 - Central Management Catalogue Agency Sdn Bhd
 
Did you find this seminar informative? “Yes”.
“Very knowledgeable with strong facts”.
Norazimah Binti Abu Bakar - Relationship Manager
 - Central Management Catalogue Agency Sdn Bhd
 
Did you find this seminar informative? “Yes!”
“Clarity in presentation, able to answer doubts and queries and overall assessment - Excellent”.
Norzainie Bin Madeni - Senior Sales Engineer
- Emerson Process Management
 
Did you find this seminar informative? “Yes”.
Petrina Er - Marketing Manager
 - Epic Evolution (M) Sdn Bhd
 
Did you find this seminar informative? “Very much”.
“Will definitely attend my CRM program conducted by Dr. Raymond Teo”.
Francis Lim Keng Biau - CRM Manager
 - NZ Wheels Sdn Bhd
 
Did you find this seminar informative? “Yes. Full of information”.
"Confident, simple example and easy to understand”.
"Deliver message in simple way”.
Habsah Binti Md. Yusoff - Nursing Manager
- Pejabat Kesihatan Daerah
 
Did you find this seminar informative? “Yes”
“Overall assessment – Excellent”.
Rodziah Binti Mahmood - Nursing Manager
- Pejabat Kesihatan Daerah
 
Did you find this seminar informative? “Yes. It has further enhanced my understanding on CRM”.
“Dr. Raymond has demonstrated professional and in-depth knowledge of CRM”.
Syairul Irwan Rased - Manager
- Plus Expressways Berhad
 
Did you find this seminar informative? “Yes. The speaker is knowledgeable”.
Rosli Hj Abdul Manan - Assistant Manager
 - Plus Expressways Berhad
 
Did you find this seminar informative? “Yes. Excellent presentation”.
Norizalina Bt Azhar - Executive CRM
 - Semasa Sentral Sdn Bhd
Did you find this seminar informative? “Yes”. 
Ahmad Ramadan Mohd Nor - Senior Executive
 - Takaful Ikhlas Sdn Bhd
 
Did you find this seminar informative? “Very much”.
“Broad knowledge in the industry and marketing”.
“Give real examples on related cases”.
“Overall assessment – Excellent”.
Farah Alia Bt Abu Bakar - CRM Manager
- Tijani (Bukit Tunku) Sdn Bhd
 
Did you find this seminar informative? “Yes. Related to my industry”.
“Dr. Raymond is highly knowledgeable on subject matter. I have personally experienced what he has spoken about. Therefore, I can apply his teachings to my job”. 
Jacleen Jacinta Martin - Customer Relations Executive
 - UMW Toyota Motor Sdn Bhd
 
Did you find this seminar informative? “Yes”.
“Dr. Raymond Teo definitely has a strong knowledge on this course. I can apply his teaching to my department”.
Fanny Foo Suk Fei - Customer Relations Executive
 - UMW Toyota Motor Sdn Bhd