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Accolades
Five Essential Steps
to Successful Customer Relationship Management
Conducted by:
Dr. Raymond Teo
MBA (UK), PhD
(UWA) Australia
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Did you find this seminar informative?
“Yes”.
Mohamad
Salim Bin Iskandar -
Executive Customer Service
- Bank Muamalat Malaysia Bhd
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Did you find this seminar informative?
“Yes”.
“Strong facts to back up ideas and
strategies”.
Sarina Binti Mohamed Mokhtar – Head, Relationship
Management
- Central Management Catalogue Agency Sdn
Bhd
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Did you find this seminar informative?
“Yes”.
“Very knowledgeable with strong facts”.
Norazimah Binti Abu Bakar -
Relationship Manager
- Central Management Catalogue Agency Sdn
Bhd
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Did you find this seminar informative?
“Yes!”
“Clarity in presentation, able to answer
doubts and queries and overall assessment - Excellent”.
Norzainie Bin Madeni - Senior Sales
Engineer
- Emerson
Process Management
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Did you find this seminar informative?
“Yes”.
Petrina Er - Marketing Manager
- Epic Evolution (M) Sdn Bhd
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Did you find this seminar informative?
“Very much”.
“Will definitely attend my CRM
program conducted by Dr. Raymond Teo”.
Francis
Lim Keng Biau - CRM Manager
- NZ Wheels Sdn Bhd
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Did you find this seminar informative?
“Yes. Full of information”.
"Confident, simple example and easy to
understand”.
"Deliver message in simple way”.
Habsah Binti Md. Yusoff - Nursing Manager
- Pejabat Kesihatan Daerah
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Did you find this seminar informative?
“Yes”
“Overall assessment – Excellent”.
Rodziah Binti Mahmood - Nursing Manager
- Pejabat Kesihatan Daerah
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Did you find this seminar informative? “Yes.
It has further enhanced my understanding on CRM”.
“Dr. Raymond
has demonstrated professional and in-depth knowledge of CRM”.
Syairul Irwan Rased -
Manager
- Plus
Expressways Berhad
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Did you find this seminar informative? “Yes. The
speaker is knowledgeable”.
Rosli Hj Abdul Manan -
Assistant Manager
- Plus Expressways Berhad
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Did you find this seminar informative? “Yes. Excellent
presentation”.
Norizalina Bt Azhar - Executive CRM
- Semasa Sentral Sdn Bhd
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Did you find this seminar informative? “Yes”.
Ahmad
Ramadan Mohd Nor - Senior Executive
- Takaful Ikhlas Sdn Bhd
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Did you find this seminar informative? “Very
much”.
“Broad knowledge in the industry and
marketing”.
“Give real examples on related cases”.
“Overall assessment – Excellent”.
Farah Alia Bt Abu Bakar
- CRM Manager
- Tijani (Bukit Tunku) Sdn Bhd
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Did you find this seminar informative? “Yes.
Related to my industry”.
“Dr. Raymond
is highly knowledgeable on subject matter. I have personally experienced what
he has spoken about. Therefore, I can apply his teachings to my job”.
Jacleen Jacinta Martin - Customer Relations Executive
- UMW Toyota Motor Sdn Bhd
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Did you find this seminar informative?
“Yes”.
“Dr. Raymond Teo definitely has a strong knowledge on this course. I can
apply his teaching to my department”.
Fanny Foo
Suk Fei - Customer
Relations Executive
- UMW Toyota Motor Sdn Bhd
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